Rooli Terms and Conditions of Service
Effective Date: November, 2025
These Terms and Conditions of Service (hereinafter, the "Agreement" or "Terms") constitute a legally binding contract between Cresthub Media, a technology and media company duly registered under the laws of the Federal Republic of Nigeria, with registration number 1913610 and its registered address at RAYFIELD, JOS, PLATEAU STATE, NIGERIA (hereinafter, "Cresthub Media," "we," "us," or "our"), and you, the entity or individual accessing or utilizing the Rooli AI-powered social media scheduling software (the "Service" or "Rooli") (hereinafter, the "User" or "you").
By accessing, registering for, or utilizing any aspect of the Service, you represent and warrant that you have read, understand, and agree to be bound by all clauses and provisions contained herein. If you do not agree to these Terms, you are expressly prohibited from using the Service and must discontinue use immediately.
1. Acceptance and Scope of Service
1.1 Service Description
Rooli is provided as a Software-as-a-Service (SaaS) platform designed to enable consolidated management and scheduled publishing across various third-party social media platforms, including, but not limited to, LinkedIn, X (formerly Twitter), Facebook, and Instagram.
1.2 Eligibility and Authority
The Service is restricted to Small to Large-Sized Business Teams, Marketing Agencies, Solo Founders and Regular individuals. By entering into this Agreement, you represent and warrant that you are at least 18 years of age and, if executing this Agreement on behalf of a company or legal entity, you have the requisite authority to bind that entity to these Terms.
1.3 Free Trial and Conversion
We may offer a 7-day free trial. Access during the trial is provided strictly on an "as-is" basis. Continuation of the Service beyond the trial requires conversion to a paid Subscription Plan.
2. Financial Terms and Subscription Management
2.1 Subscription Basis
The Service is offered on a Subscription Basis with payment tiers available on both a monthly and annual frequency. You agree to pay the fees applicable to your selected Subscription Plan.
2.2 Auto-Renewal and Payment
Subscriptions will automatically renew for successive periods equal to the initial subscription term unless terminated prior to the renewal date. You hereby authorize Cresthub Media to charge the designated payment method for all applicable fees, taxes, and charges at the commencement of each renewal term.
2.3 Non-Refundable Payments
All fees paid for the Service are deemed earned upon payment and are strictly non-refundable. You acknowledge and accept that Cresthub Media shall have no obligation to issue a full or partial refund for any reason, including dissatisfaction, failure to utilize the Service, or early termination.
2.4 Termination by User
You may terminate your Subscription at any time through the Service dashboard. Termination will be effective at the conclusion of the then-current billing cycle. No refunds will be provided for any remaining, unused portion of the Subscription term upon cancellation.
3. User Representations, Warranties, and Indemnification
3.1 Third-Party Platform Compliance
You expressly represent and warrant that:
- You possess all necessary rights, licenses, and authorizations to connect your third-party social media accounts to Rooli.
- You bear sole and absolute responsibility for all content, data, and material scheduled, posted, or transmitted through the Service ("User Content").
- You shall ensure that all User Content and your method of using Rooli strictly adhere to the respective terms of service, acceptable use policies, community guidelines, and intellectual property rights of LinkedIn, X, Facebook, and Instagram, and any other connected platform.
3.2 Indemnification
You agree to indemnify, defend, and hold harmless Cresthub Media and its directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses, including reasonable attorney's fees, arising out of or in any way connected with:
- Your breach of the representations and warranties set forth in this Section 3.
- Any claim that your User Content or its use violates any third-party right, including copyright, trademark, privacy, or publicity rights.
- Any actions, suspensions, or terminations imposed upon your social media accounts by a third-party platform due to your use of Rooli.
4. Acceptable Use Policy (AUP)
4.1 Prohibited Conduct
You agree that the Service shall not be used for any unlawful purpose or in any manner that violates or breaches this Agreement or the policies of third-party platform providers. Prohibited conduct includes, but is not limited to:
- The creation or management of accounts utilizing bulk account creation tools or methodologies.
- Any activity that attempts to manipulate, disrupt, or harm the integrity, security, or performance of the Service or the APIs of our third-party partners.
- The scheduling of content that is defamatory, fraudulent, obscene, illegal, or that constitutes unsolicited commercial communications ("spam") in violation of applicable laws.
4.2 API and Partner Integrity
Your use of the Service must be consistent with the reasonable operational parameters and ethical standards dictated by our integration partners. Cresthub Media reserves the right, in its sole and absolute discretion, to determine if your usage pattern compromises the integrity of our API access or relationship with a third party, and may immediately suspend or terminate your account without notice.
5. Disclaimer of Warranties and Limitation of Liability
5.1 No Warranty
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CRESTHUB MEDIA MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, NOR DO WE MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE.
5.2 Limitation of Liability
IN NO EVENT SHALL CRESTHUB MEDIA BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM (i) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (ii) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE; (iii) ANY DAMAGE TO YOUR SOCIAL MEDIA ACCOUNTS OR LOSS OF ACCESS THERETO BY REASON OF THIRD-PARTY ACTIONS; (iv) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT. OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATING TO THIS AGREEMENT IS LIMITED TO THE AMOUNT PAID BY YOU FOR THE SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
6. Governing Law and Dispute Resolution
6.1 Governing Law
This Agreement, and your use of the Service, shall be construed and governed exclusively in accordance with the Laws of the Federal Republic of Nigeria, without regard to its conflict of law principles.
6.2 Jurisdiction
The parties irrevocably submit to the exclusive jurisdiction of the courts located within Nigeria for the resolution of any disputes arising under or in connection with this Agreement.
7. Miscellaneous Provisions
7.1 Entire Agreement
This Agreement constitutes the entire agreement between you and Cresthub Media concerning the subject matter hereof, superseding any prior agreements, representations, or understandings.
7.2 Modifications
Cresthub Media reserves the right to modify or replace these Terms at any time. We will provide at least thirty (30) days' notice prior to any new terms taking effect. Continued use of the Service after the effective date of the revised Terms constitutes acceptance of the new Terms.
8. Contact Information
For any legal inquiries regarding these Terms and Conditions, please contact us at:
Email:
Rooli[at]cresthub.com
Company:
Cresthub Media
